- How do you contact Spotify for help?
- How do I terminate my Spotify account?
- How long does it take to get a refund from Spotify?
- Do I get my money back if I cancel a subscription?
- Why does Spotify charge twice?
- Does Spotify charge at the end of the month?
- Why can’t I cancel my Spotify subscription?
- How do I remove my card from Spotify?
- How do I stop Spotify from taking my money?
- Why am I getting charged for Spotify?
- Will I get my money back if I cancel Spotify Premium?
- Why did Spotify charge me $16?
How do you contact Spotify for help?
Contact usChat and email.
Chat with us through our contact form.
If no one’s available, we’ll get back to you on email.
Go to the contact form.Twitter.
We’re here for you all day, every day.
Post or search on our Community, where listeners help out and share ideas.
Go to the Spotify Community..
How do I terminate my Spotify account?
At the About Us page, click on the Contact Us link in the Customer Service section. At the Contact Spotify page, click on the Account category. At the next page, click on the topic for “I want to close my Spotify account permanently.” At the next page to Permanently Close Account, click Close Account.
How long does it take to get a refund from Spotify?
Refunds are processed by your payment provider and the time they might take depends on them. It would usually take between 3-5 working days but if you’d like more info on that we’d recommend reaching out to your bank.
Do I get my money back if I cancel a subscription?
As long as you cancel your subscription before your renewal date, you will not be charged. Otherwise, you will retain access to the premium features through the end of your paid period.
Why does Spotify charge twice?
Paying for multiple accounts? You may have accidentally signed up to Premium on a second account. … Also, check your family or friends haven’t used your payment info. If they have, they should cancel or change their payment method and reimburse you.
Does Spotify charge at the end of the month?
After the Free Trial Period, you will automatically be charged the then-current monthly price of the Spotify Premium Service and the payment method you provided will automatically be charged that amount unless you cancel prior to the end of the Free Trial Period.
Why can’t I cancel my Spotify subscription?
If you don’t see an option to cancel on your Spotify account page, it may be that you signed up to your Spotify subscription through a third party like iTunes, or a broadband/mobile provider. … If you subscribed through iTunes, check out Apple’s guide to managing your in-app subscriptions.
How do I remove my card from Spotify?
To remove your card you have to log in at spotify.com and go to the Account page. Click on “Manage subscriptions and payment” and then “Change payment method or card details” or directly click on the link. At that point you can remove your creditcard or change your payment method.
How do I stop Spotify from taking my money?
How to cancel Spotify Premium on an AndroidTap on “My Account” icon. Chrissy Montelli/Business Insider. … Tap on “CHANGE PLAN.” Chrissy Montelli/Business Insider. On the next screen, scroll down to “Spotify Free” and tap “CANCEL PREMIUM.”Tap “CANCEL PREMIUM.” Chrissy Montelli/Business Insider.
Why am I getting charged for Spotify?
You may have accidentally signed up to Premium. Try logging in with any details you tend to use online. Try logging in with any of these to find your account. …
Will I get my money back if I cancel Spotify Premium?
You are free to cancel your subscription at any time, and your account will remain on Premium until your next renewal date, so you will remain on Premium for all the days you have already paid for. If you have not signed in and used your account, you might be able to request a refund.
Why did Spotify charge me $16?
The reason why you were charged more could be because: The Student discount has expired and hasn’t been renewed so it reverted to the previous subscription plan you were on. Then, you should renew the discount. Someone has gained access to your account and has changed the plan.