Question: What Does ATT Phone Insurance Cover?

What does the AT&T phone insurance cover?

Insurance: Coverage for loss, theft, physical and liquid damage, and out-of-warranty malfunction for up to three eligible mobile devices, including tablets and laptops.

Non-connected devices can be Wi-Fi tablets or laptops with Windows Vista®, OS X®, Android™, iOS® or newer operating systems..

How do I replace my AT&T phone with insurance?

File and track an insurance claimGo to phoneclaim.com/att.Call 888.562. 8662. We’re available weekdays from 8 a.m. to 10 p.m. ET and weekends from 9 a.m. to 9 p.m. ET.

Can I get AppleCare if I buy from AT&T?

You can get AppleCare Plus either at the Apple Store or Apple Support within 30 days of purchase for $99. FYI, the deductible has increased to $79, which is still pretty decent. … You can get Regular AppleCare via Apple Support ONLY within the first year for $69.

How do I use my AT&T phone insurance?

You may have the choice of visiting an AT&T store, authorized repair location, or having a technician come to you. Claims can be filed online at phoneclaim.com/att or by calling Asurion at 888.562. 8662. Screen repairs are performed by an Asurion-certified technician and come with a 12-month warranty from Asurion.

Does AT&T cell phone insurance cover cracked screens?

AT&T Insurance to Cover Cracked iPhone Screens Starting November 15. … A limited number of Android phones are also eligible for screen repairs, but notably missing is Apple’s most recent iPhone 7 and iPhone 7 Plus devices, perhaps due to repair costs or the availability of parts.

Is a cracked phone screen covered under warranty?

Using a third-party repair service to fix your device’s broken screen will almost certainly void your manufacturer’s warranty, so if your phone is new it’s best to first check out the manufacturer’s quote.

What is the AT&T Protect for 1 fee?

$15.00AT&T Protect Advantage for 1 program details. $15.00 per mobile number enrolled. Includes AT&T Protect Insurance for 1, ProTech app, Photo Storage app and ProTech support for the enrolled eligible device. Three claims within any consecutive 12 months with a maximum device value of $2,500 per occurrence.

How much is the deductible for AT&T Insurance?

AT&T Mobile Insurance program detailsStandard DeductibleTier A$25Tier B$50Tier C$125Tier D$2002 more rows

How much does it cost for AT&T to fix a cracked screen?

Screen repair: $89 deductible applies. Limited to eligible devices in select markets. Same-day repair appointments available between 9 a.m.–7 p.m. local time, subject to technician’s availability in applicable service area.

Can I trade in a cracked iPhone AT&T?

Sell or trade Most wireless providers like AT&T have trade-in programs that give you store credit for a phone in good condition (and a phone with a cracked screen may still have some value). Use the credit to help buy a new smartphone or tablet, load up on the latest accessories, or even pay your service bill.

Can I get a replacement phone at AT&T store?

Call 800-331-0500 to reach the AT&T customer service line. The customer support operator will direct you on any further steps or actions you need to take. You may be able to take your phone directly into an AT&T store to make a warranty claim, but they may not be able to replace it on the same day.

Can I add insurance to my iPhone AT&T?

To sign up for insurance, subscribers must use AT&T’s mobile app or sign into their AT&T accounts through AT&T’s website. Next, they should view the details for their respective phone numbers and “Device & Features.” Last, they can select device protection and the appropriate plan they’d like to add.

What happens if you lose your phone AT&T?

AT&T, on its website, advises customers to report a lost or stolen phone and suspend their service, buy a new device and then reactivate service. Once suspended, your wireless service cannot be used to make or receive calls, forward calls, retrieve voicemail, or access data services.

Does AT&T insurance cover lost or stolen phones?

AT&T Mobile Insurance and Protect Advantage for 1 and for 4 plans all provide protection against lost or stolen devices, accidental physical or liquid damage, and out-of-warranty malfunctions. We also offer screen repair on limited devices in select areas.